Committees & Activities

Market Conduct Examination Standards (D) Working Group
Market Regulation and Consumer Affairs (D) Committee

The 2012 Market Conduct Examination Standards Working Group will not meet at the NAIC National Meetings; it will accomplish its assigned tasks via regularly scheduled conference calls. Notice of upcoming conference calls will be posted on this Web page, on the Conference Call Calendar and in I-SITE/StateNet.

2012 Charge

  • Evaluate the need and develop as necessary updated market conduct examination-related procedural sections in the Market Regulation Handbook.
The Market Conduct Examination Standards (D) Working Group is chaired by Nebraska Director of Insurance Bruce R. Ramge (NE) and vice-chaired by Jim Mealer (MO).

May 2011 Release of the Revised Market Regulation Handbook
What’s New?

To get an idea of what’s inside the 2011 Market Regulation Handbook, click on the following link:
Table of Contents

How to Order a Copy of the 2011 Market Regulation Handbook
(Non-Regulator only)

Market Regulation Handbook Updates and Referenced Documents*
User ID and Password Required (found on the first page of the 2011 edition of the Market Regulation Handbook)

Regulators may access the Market Regulation Handbook and Market Regulation Handbook Referenced Documents via I-SITE/StateNet at:
https://i-site.naic.org
.

 *Includes:

  • Appendices F & G (to be used in conjunction with revised Chapter 25—Conducting the Advisory Organization Examination in the 2011 Market Regulation Handbook)
  • Closed Consumer Complaints Fields [PDF]
  • Investigation Guidelines
  • Model Laws Index
  • Model Laws, Regulations and Guidelines Table of Contents
  • Model Laws, Regulations and Guidelines 6 Volume Set
  • Market Conduct Examination Procedures
  • Market Conduct Pre-Planning Checklist
  • Market Conduct Examiner Compensation
  • NAIC Publications Online
  • Regulatory Information Retrieval System Fields [PDF]
  • Additional Sampling Materials (Supplement to Chapter 14)
  • Standardized Data Requests;
  • White Papers
  • 2007 TeamMate Market Conduct TeamStores R8.1.1 [Zip]
  • 2008 TeamMate Market Conduct TeamStores R8.1.4 [Zip]
  • 2009 TeamMate Market Conduct TeamStores R8.1.2 [Zip]
  • 2010 TeamMate Market Conduct TeamStores R8.2.1 [Zip]
  • 2011 TeamMate Market Conduct TeamStores R9.1.3 [Zip]

 

Conference Call Calendar

A full list of NAIC conference calls & interim meetings is available on the NAIC Conference Call Calendar.

Advance Materials

May 15, 2012 Conference Call

Conference Call Calendar

There are no education events at this time.

Go to the exposure draft index.

Updating Chapter 16 (Sections A.2.e., Operations/Management Standard 3 and Underwriting and Rating Standard 4) with changes relating to Antifraud Guideline (#1690) adopted by Joint Executive/Plenary and the Insurance Fraud Prevention Model Act (#680)

Updating Chapter 20 (Grievance Procedures Section H and Utilization Review Section L) of the Market Regulation Handbook with PPACA-related changes to Health Carrier Grievance Procedure Model Act (#72) and the Utilization Review and Benefit Determination Model Act (#73)

documents and resources

Agendas for Past Conference Calls

  • April 4, 2012 Conference Call
Related NAIC Publications
Minutes for the four most recent NAIC National Meetings are available free for meeting attendees and members. Members may access minutes via StateNet. If you do not know your User ID or password, please contact the NAIC Help Desk.

Market Regulation Handbook

Model Laws, Regulations and Guidelines
Market Analysis Handbook
No Longer Updated
Market Conduct Examiners Handbook
No Longer Updated
Contacts
Media queries should be directed to the NAIC Communications Division at 816-783-8909 or news@naic.org.
Petra Wallace
Market Regulation Specialist
(816) 783-8272
Greg Welker
Market Regulation Specialist
(816) 783-8872
Lois E. Alexander
Market Regulation Manager
(816) 783-8517
Please see the current Committee List for a complete list of committee members.