Members & Regulators
Resources
Regulatory Modernization Action Plan
Consumer Information Source
Consumer Connections Working Group
Market Regulation and Consumer Affairs (D) Committee
Market Conduct Examination Standards
Market Conduct Annual Statement
Antifraud
Market Actions
Producer Licensing
Uniformity
 

Market Regulation and Consumer Affairs

The Market Regulation Department supports state regulators in fulfilling their responsibility to protect the interests of insurance consumers by helping coordinate state market regulatory functions such as consumer assistance, market analysis, producer licensing, and regulatory interventions. As part of this effort, the Market Regulation Department provides support to the NAIC's Market Regulation & Consumer Affairs (D) Committee and Producer Licensing (EX) Task Force.

 
Consumer Information

Insurance Issues for Military Servicemembers

Consumer Information Source
Search for company information or file a complaint

Online Fraud Reporting System
Report Suspected Insurance Fraud

Consumer Participation
Participation in NAIC meetings as a funded or un funded consumer representative

See the NAIC Consumer page for information specific to Auto, Life, Homeowners and Health Insurance.


Market Regulation Contacts
Tim Mullen
Director, Market Regulation
816-783-8260
Consumer Protections Working Group, Market Regulation and Consumer Affairs Committee, Producer Licensing Working Group, Antifraud Task Force
 
Craig L. Leonard
Assistant Director, Market Regulation
816-783-8268
Market Analysis, Market Conduct Annual Statement, Market Regulation Handbook, Market Analysis Working Group, Market Analysis Priorities Working Group
Lois Alexander
Market Analyst II
816-783-8517
Market Analysis, Market Conduct Annual Statement
Elizabeth Burt
Market Regulation Specialist/Trainer
816-783-8267
Market Analysis Education Programs, Webinars
C.J. Rathbun
Collaborative Actions Coordinator
816-783-8273
Multi-state Examinations, Collaborative Actions and Initiatives, Market Analysis Working Group
Trish Skahan
Market Systems Business Analyst
816-783-8265
Market Analysis Applications, Market Conduct Annual Statement
Petra Wallace
Market Regulation Specialist
816-783-8272
Market Regulation Handbook Working Group, Core Competencies
Greg Welker
Market Regulation Specialist
816-783-8872
Producer Licensing Working Group