Consumer Guides (C) Working Group
January 15, 2008
February 26, 2008

The Consumer Guides (C) Working Group met via a conference call on January 15, 2008. During the conference call the Working Group reviewed the second draft of A Consumer's Guide to Homeowners Insurance which was exposed on November 30, 2007. The Working Group is creating a brochure to be no more than three to four pages that includes key points and is arranged into seven sections. The brochure would be easy to understand, eye-catching and include information on where to get additional information, including perhaps the NAIC Web site and a reference to each state's Web site, as a state may adopt the brochure. It was believed that the people most interested in this information would be first-time home buyers or those purchasing insurance. A more detailed document would be created to include detailed descriptions of the different homeowner forms and other issues such as an explanation of coinsurance. Separate documents would be created for renters, mobile homes, condominiums and automobile policies.

The Working Group set a schedule of conference call meetings for the reminder of 2008.

In preparation for the February 26, 2008 conference call, the Working Group exposed a February 14, 2008, draft of A Consumer's Guide to Automobile Insurance and a January 17, 2008 draft of A Consumer's Guide to Homeowners Insurance. The automobile draft was completed for comparison to the homeowners brochure to be certain the seven sections would be appropriate for both versions. During the call the Working Group agreed the seven sections will be appropriate.

The Working Group is planning to meet via conference call on April 22, 2008, to consider the March 10, 2008, draft of A Consumer's Guide to Homeowners Insurance. Comments should be submitted by April 11, 2008.

Action Items:

1. Established a schedule of conference calls for the remainder of the year.

2. Exposed a January 17, 2008, draft of A Consumer's Guide to Homeowners Insurance.

3. Exposed a February 14, 2008, draft of A Consumer's Guide to Automobile Insurance.

4. Exposed a March 10, 2008, draft of A Consumer's Guide to Homeowners Insurance.