Due to the current COVID-19 situation in the Kansas City area, production and shipment of publications has been suspended indefinitely for the safety of our employees. We cannot at this time project a date for the resumption of either process, but the decision will be re-evaluated in mid- March 2021. As a result, the NAIC has focused on ensuring content is available digitally in a timely manner. All current versions of our publications are available electronically via our online subscription service in the Bookshelf platform.
NAIC staff are working remotely and currently unable to take phone calls. If you need help placing an order or need further information, please email one of our dedicated Business Initiative Specialist can be contacted at: prodserv@naic.org
We are available Monday — Friday, 8:30 a.m. to 5 p.m. Central Time
If you need assistance with Financial Statement Date, please contact idp@naic.org
If you need assistance with Automated Valuation Service (AVS) please contact a Representative at: securitiessupport@naic.org
From consumer guides to statistical reports and technology solutions, the NAIC provides reliable data, information and technology applications for regulators, consumers and industry. Most of these publications are available free of charge. Some manuals, handbooks and compendiums require purchase and can be found on the Publications for Sale page.
