Featured Courses |
SERFF Training – New!
Multiple Sessions Available
If you are responsible for submitting electronic filings with the SERFF system, you won’t want to miss this new hands-on course. NAIC’s SERFF Training is presented in a live, online format at a price that hasn’t been available to insurance industry students before! Enroll now to better understand the SERFF application and the entire filing process.
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Introduction to Financial Regulation Online
February 8-March 9
Are you a new financial examiner or analyst looking for a course designed just for you? If you have been in financial regulation two years or less, plan to enroll today in Introduction to Financial Regulation Online. This popular introductory four-week course will give you an overview of several key areas of financial regulation.
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Producer Licensing: Integrating Policy with Process Online
March 1-8
This one-week online course takes you from the beginning of producer licensing through the integration of current policies and processes and up to initiatives that are on the horizon. It is an excellent learning opportunity for licensing analysts, consumer service analysts, market conduct examiners, fraud investigators and anyone interested in learning more about producer licensing and the important policies and technology shaping its future.
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Consumer Assistance Training Online
April 5-12
If you are a consumer services representative or interested in improving the effectiveness with which you manage the complaint handling process from start to finish, this one-week online course should be an essential part of your preparation. Specific topics covered include market cycles, complaint handling, complaint coding, consumer resources, customer service skills, and more!
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Risk-Focused IT Review
April 5-19
This popular two-week course covers the 2009 revisions to Exhibit C of the Financial Condition Examiner's Handbook. Financial examiners and IT examiners of all experience levels are invited to participate. Contract examiners and other regulators who wish to gain a better understanding of the process and tools used in examining an IT environment will also benefit from this convenient online training.
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Foundations of Insurance Regulation Online
April 12-May 3
Foundations of Insurance Regulation is a must-have professional development experience for insurance department staff just beginning their careers, or seasoned regulators desiring some exposure to a broad array of regulatory disciplines. It is the perfect foundation on which to build a repertoire of regulatory skills and concepts.
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